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Admin management

Admin Management lets you control who has administrative access to your tenant’s Backoffice and what they can do within it.

Only users with the Admin role can access Admin Management. This ensures that administrative access is controlled by a trusted group of people.

The Admin Management page showing the invite form, role reference, and admins table.

The Admin Management page has three sections:

  • Invite admin — Add a new administrator to your tenant.
  • Role Reference — A collapsible panel explaining what each role grants.
  • Admins — A table listing all current administrators and their roles.

Each administrator can have one or more of the following roles:

RoleAccessDescription
AdminBackoffice + Coach PortalFull tenant management. Can manage content, users, coaches, admin accounts, and access the Coach Portal.
Super userBackofficeContent and user management. Can manage content, media, translations, user accounts, and system alerts.
UserLimited BackofficeBasic access only. Can view reports and manage their own profile.
CoachCoach PortalCoach Portal access. Can manage clients, view coaching data, and handle bookings.

To add a new administrator to your tenant:

  1. Enter their email address.
  2. Enter their name.
  3. Optionally set a password. If you leave this blank, the person receives a password reset email to set their own.
  4. Select a role from the dropdown.
  5. Click Invite admin.

The person receives an invitation email with instructions to sign in.

The Admins table lists all administrators for your tenant. Each row shows:

  • Name — The administrator’s display name.
  • Email — Their email address.
  • Roles — One or more role badges showing their current assignments.
  • Actions — An edit button to change their roles.

You can sort the table by name or email by clicking the column headers. Use the pagination controls at the bottom to navigate through larger lists.

To change an administrator’s role assignments:

  1. Click the edit button in the Actions column for the administrator you want to update.
  2. In the dialog, check or uncheck roles to adjust their access.
  3. Click Save.

At least one role must remain selected. You cannot remove all roles from an administrator.